We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer, such as which browser you are using and the size of your screen.
In addition to these anonymous analytics, we use Google Analytics Demographics and Interest Reporting which makes age, gender, and interest data collected by Google available to us so that we can better understand who our users are.
When you order book your stay online via our website we will record specific personal information about you, such as your name and email address. We also log account and transaction history or accounting purposes, and to monitor our business activities.
We use the SynXis Central Reservation System by Sabre Hospitality to take bookings via our website. Sabre is a global organization headquartered in the United States and with information systems in several countries around the world. When you book using this system your personal information will be shared with Sabre for the purposes of making your booking and may be transferred outside of the EU. You can read about Sabre's approach to your privacy on their website.
When you order a gift voucher via our website we will record specific personal information about you, such as your name and email address. We also log account and transaction history or accounting purposes, and to monitor our business activities.
Our online gift voucher shop is provided and managed by Web Smart Media, a Pitlochry based web design and marketing agency.
We use Stripe to process payment when ordering a Gift Voucher. By using a third party payment processor such as Stripe we avoid ever coming into contact with your sensitive payment information. When you provide payment details on our website they are sent to Stripe directly for processing. Less sensitive information, such as your name, email address, and address will be shared with us in order to processes your purchase.
If you opt into receiving them, we will occasionally newsletters to you. To do so we maintain email marketing lists, which are stored and managed by Web Smart Media.
You may opt out of receiving these emails at any time, either by clicking the unsubscribe link in any of the emails or by contacting us directly.
A cookie is simply a technology for remembering something about you, in the form of small pieces of data that we store in your web browser. Every time you visit our website our cookies are sent to us, letting us recognise you as the same person that had visited previously.
You have the right to control how we use your personal information. In particular, you may at any time:
If you need to do so then please get in touch with us via the details below.
If you have any questions regarding this privacy notice please contact us by email at firstname.lastname@example.org or by post to Kenmore Luxury Lodges, The Square, Kenmore, Perthshire, PH15 2NU..