Kenmore Logo

Privacy Policy

Web analytics

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer, such as which browser you are using and the size of your screen.

In addition to these anonymous analytics, we use Google Analytics Demographics and Interest Reporting which makes age, gender, and interest data collected by Google available to us so that we can better understand who our users are.

You may opt out of Google's use of cookies by visiting Google's Ads Settings.

Booking online

When you order book your stay online via our website we will record specific personal information about you, such as your name and email address. We also log account and transaction history or accounting purposes, and to monitor our business activities.

We use the SynXis Central Reservation System by Sabre Hospitality to take bookings via our website. Sabre is a global organization headquartered in the United States and with information systems in several countries around the world. When you book using this system your personal information will be shared with Sabre for the purposes of making your booking and may be transferred outside of the EU. You can read about Sabre's approach to your privacy on their website.

Buying a Gift Voucher

When you order a gift voucher via our website we will record specific personal information about you, such as your name and email address. We also log account and transaction history or accounting purposes, and to monitor our business activities.

Our online gift voucher shop is provided and managed by Web Smart Media, a Pitlochry based web design and marketing agency.

We use Stripe to process payment when ordering a Gift Voucher. By using a third party payment processor such as Stripe we avoid ever coming into contact with your sensitive payment information. When you provide payment details on our website they are sent to Stripe directly for processing. Less sensitive information, such as your name, email address, and address will be shared with us in order to processes your purchase.

You can learn more about Stripe and their approach to privacy.

Email newsletter

If you opt into receiving them, we will occasionally newsletters to you. To do so we maintain email marketing lists, which are stored and managed by Web Smart Media.

You may opt out of receiving these emails at any time, either by clicking the unsubscribe link in any of the emails or by contacting us directly.

Cookies

A cookie is simply a technology for remembering something about you, in the form of small pieces of data that we store in your web browser. Every time you visit our website our cookies are sent to us, letting us recognise you as the same person that had visited previously.

This helps us provide features that require remembering who you are, and provides us with data we can look at to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

If you wish to block cookies you can do this in your browser settings; you can learn more about cookies and how to block them here. See above for how to opt out of Google's use of cookies in particular.

Things you can do

You have the right to control how we use your personal information. In particular, you may at any time:

  • get a copy of any personal data we hold about you
  • have any incorrect, inaccurate or incomplete date corrected
  • ask that personal data be erased if it is no longer needed
  • ask that your data is not used for marketing purposes

If you need to do so then please get in touch with us via the details below.

Any questions

If you have any questions regarding this privacy notice please contact us by email at reservations@kenmoreluxurylodges.co.uk or by post to Kenmore Luxury Lodges, The Square, Kenmore, Perthshire, PH15 2NU..

11 Luxury Lodges

Our Luxury Lodges

A beautiful collection of luxury self-catering properties.

Fantastic Deals

Offers & Breaks

All our available latest deals and special offers.

Attractions & Activities

See & Do

Explore this beautiful, unspoilt part of Scotland.

View Map

Location & Maps

Discover direction details and our location map.